Oglasna deska Mobile app SL

Support

App: Oglasna deska (Android) Support in Slovenian and English

For questions about the Oglasna deska mobile app, to report a bug or to report a problematic listing, you can reach us by e-mail and by phone. We reply in Slovenian and English.

Contact details

E-mail
info@mibesis.com
Phone
+386 30 451 362
Postal address
MIBESIS d.o.o., Spodnje Hoče, Zelena ulica 12, 2311 Hoče, Slovenia
Response time
Usually within one working day, within five at the latest
To help us answer faster, please include the app version (Profile → Settings → About), your phone model, your Android version and, if possible, a screenshot.

Frequently asked questions

Is the app free?

Yes. Installing and using the app is free. Your mobile operator may charge for data traffic according to its own price list.

Do I need a user account?

Not for browsing and searching listings. An account is required for posting listings, favourites and messaging.

I forgot my password. What now?

On the sign-in screen choose Forgot password and enter your account e-mail address. We will send you a reset link.

Why am I not receiving notifications?

  • Check that notifications are enabled in the app (Settings → Notifications).
  • Check the notification permission in your Android settings.
  • Disable battery saving or background restrictions for this app.
  • Make sure you have at least one saved search you want alerts for.

How do I report a problematic or fraudulent listing?

Use the Report listing option on the listing, or write to info@mibesis.com with the link to the listing and a description of the problem. Reports are handled with priority.

How do I delete my account?

The procedure is described on the Account and data deletion page.

Which devices are supported?

The app runs on devices with Android 8.0 (Oreo) or newer. We recommend keeping the app updated to the latest version.

Is there an iPhone version?

Currently an Android version is available. The www.oglasna-deska.si website works in a browser on all devices.

The app crashes or listings do not load

  • Check your internet connection and try again.
  • Update the app to the latest version from Google Play.
  • Clear the app cache in your Android settings.
  • If the problem persists, write to us and include the details listed in the box above.